Voiceware is a leading provider of next-generation IVR and Auto-Dialer solutions. The Voiceware Platform allows you to develop sophisticated, re-usable IVR solutions in a fraction of the time and at a fraction of the cost of traditional offerings.

Auto Dialer

Auto Dialer systems are referred to in many different terms such as auto dialers, AutoDialer, automated dialers, telemarketing dialers, power dialers, IVR’s (Integrated Voice Response Systems) and predictive dialers to name just a few.

Auto dialers will dial numbers automatically from a database, detect the difference between Live Answers and Answering Machines or Voicemail, and deliver a pre-recorded message (that you record yourself). Depending on the configuration and the capacity the amount of available telephone lines determines how many calls the AutoDialer places or receives per hour. Auto Dialers can be sometimes confused with Telemarketing Agent Predictive Dialers where live human interaction is required.

Auto Dialers have many applications such as:

outbound delivery of all types of reminders
sale invitations
absentee notifications
automated voice messaging to the elderly
existing clients for information updates
notifications
collection services

Auto Dialers can also be used to automatically answer all inbound calls to a specific number then play a pre-recorded message. The 1-9 keys are used to interact with a caller’s response and call transfer, leave a message or add to the DNC.

The use of auto dialers allows your message to be delivered to the masses in a very short period of time and much faster than manually dialing numbers. It also keeps track of the calls status by reporting back to the database.