Examples

Uses for IVRs include:

• Account administration: account balance, status

• Appointment scheduling

• Appointment reminder calls

• Credit card processing

• Order status

• Product information

• Pricing information and inventory availability

• Show times

• Employee benefits enrollment

• Enrollment

• Telephone surveys

• Help desk verification and assistance

• Message distribution

• 24x7 FAQ customer service

• Time-card entry and management

• Work scheduling and task management

• Rain out Hotline

• Team Notification