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:: Voiceware Studio

Voiceware is a leading provider of next-generation IVR and Auto-Dialer solutions. The Voiceware Platform allows you to develop sophisticated, re-usable IVR solutions in a fraction of the time and at a fraction of the cost of traditional offerings.

Tech Specs

The Voiceware Server is the actual hardware that the Voiceware Studio runs on. Voiceware Studio is certified to run on all recent versions of Windows. Your specific server requirements will largely be a function of the number of concurrent calls you expect to manage. The following table provides some general guidelines:

Hardware/Bandwidth
Recomendations

Concurrent Calls
<20 50 100 100+
CPU Pentium 4 Dual Proc Dual Core Dual Core
Memory 1gb 1gb 2gb 3gb
Bandwidth (kbps) 1.5 4.0 8.0 8.0+

 IP Telephony / VoIP Specifications

  • SIP gateways (AudioCodes, Quintum, Dialogic)
  • IP support (RFC 3261) r
  • STUN support (RFC 3489)
  • In-Band DTMF Recognition
  • Out-Of-Band DTMF Recognition (RFC 2833 and SIP INFO)

   Supported Audio Codecs

  • PCMu
  • PCMa
  • GSM
  • LPC
  • iLBC
  • G.729 (Coming) 

  Speech

  • Supports any Microsoft SAPI 5.1 compatible text-to-speech engine.
  • Supports any Microsoft SAPI 5.1 compatible speech recognition engine (Coming soon).